Terms and conditions of use

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of our products to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

1.INFORMATION ABOUT US

We operate the website www.cateringstore24.co.uk. Registered in England and Wales, Company No: 8970435. VAT No: 226 0139 42.

 

2.ORDERS

While we do accept orders from addresses outside the UK we are only prepared to accept such orders on the basis that you are agreeing to be bound by these terms and conditions and you are bound exclusively by the courts of England and Wales.

 

3.YOUR STATUS

By placing an order on www.cateringstore.co.uk, you warrant that:

  • you are legally capable of entering into binding contracts; and
  • you are at least 18 years old

 

4.HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

CONTRACT FORMATION

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (“Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation.

PRODUCTS

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

 

5.CONSUMER RIGHTS

ORDERS

Orders are subject to the availability of Products. In the event that the Products are or become unavailable, we will notify you by email.

RETURN OF PRODUCTS

To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

BESPOKE PRODUCTS

You will not have any right to cancel a Contract for the supply of any of the following Products: Personalised Products that have produced to your specific requirements; or banners, cards and invitations.

AVAILABILITY AND DELIVERY

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances. We will deliver the products ordered to the delivery address supplied by you.

 

6.RISK AND TITLE

RISK

The Products will be your responsibility from the time of delivery.

TITLE

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

 

7.PRICE AND PAYMENT

PRICE

The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

VAT

Product prices include VAT. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

CHANGE IN PRICE

Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a dispatch confirmation email.

ERROR

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you that we are rejecting it.

MISTAKE

If the pricing error is obvious and unmistakeable and could have reasonably recognised by you as an error, we do not have to provide the products to you at the incorrect (lower) price.

CREDIT CARDS

Payment for all Products must be by credit or debit card. We accept payment with Visa, MasterCard, Visa Debit, Maestro, Solo.

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